FAQ

Does this stuff actually work?
Everybody is different, and we’ll never claim to be right for everyone, but you can check out our ravin’ reviews and see what other folks have had to say about their experiences. No harm in doing a lil test drive and seeing if it works for you!

What if I have a cut or my skin is broken?
Never put Relief Roller on open or broken skin! Ouch, that would burn.

What if I get a rash?
Stop use and wash the affected area with water immediately. Call your doc asap.

Is this FDA approved?
We’re using natural healing ingredients, man. FDA don’t f*ck with that, so no, we’re not FDA approved. Representations regarding the efficacy and safety of Mainspring have not been evaluated by the Food and Drug Administration. The FDA only evaluates foods and drugs, not supplements like this product. This product is not intended to diagnose, prevent, treat, or cure any disease.

Will I get high using this?
Sorry, you’ll stay stone cold sober using MainSpring.

Can I return the product?
If you opened it and for whatever reason aren’t into it, email us at hi@hellomainspring.com and we’ll figure it out. We have really cute postcards and packaging though, so you can still keep those either way ;)

Is there an actual customer service rep I can speak to?
All of us are humans at MainSpring — there’s a fabulous human who wrote this sentence! — but currently we don’t have someone for you to speak to on the phone. You can email us at hi@hellomainspring.com, and a real life human will answer you back within 48 hours, promise.

This isn’t what I expected - what do I do?
Did you get kryptonite in your box instead of our Relief Roller? That’d be weird, but let us know! We’ll make it right and get you your Relief Roller asap — but maybe don’t touch the kryptonite with bare hands.